Frequently Asked Questions
Answers to all your questions about tez88
Whatever questions you have about deposits, withdrawals, mobile use, or cricket betting, you will find clear answers in tez88's detailed FAQ page.
Whether you are new to tez88 or a returning player, questions about account management, payment methods, playing on mobile, and cricket betting are common. This page organizes the most frequently asked questions from players in Bangladesh into four sections. Each answer is straightforward, clear, and based on accurate tez88 information. If your question is not here, contact us via 24/7 live chat or email.
Frequently Asked Questions
Deposit Questions
After logging in to tez88, go to the payment section and select bKash. Send money from your bKash app to the designated number and submit the transaction ID. The minimum deposit amount is ৳300. If done correctly, your balance is updated quickly. Keep your mobile data or Wi-Fi connection stable so the transaction does not get interrupted.
Yes, the Nagad process is essentially the same as bKash. Select Nagad from the deposit page, go to the Nagad app and send money to the displayed number, then enter the transaction ID in the designated field. The minimum deposit of ৳300 is the same across all methods. Keep your Nagad PIN correct and check your limit so that larger deposits do not get blocked.
tez88 currently supports four mobile wallets: bKash, Nagad, Rocket, and Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank. Upay is equally straightforward to use. The minimum deposit amount is ৳300 for all four methods and the process is the same — send money from the app and submit the transaction ID.
First, wait a little while as there can sometimes be network delays. If it still has not been credited, note your transaction ID and the time of the deposit, then contact support via live chat or at [email protected] with that information. The support team will verify and resolve the issue promptly. Keeping a screenshot of the transaction will speed up the process.
tez88 does not charge any direct processing fee for deposits. However, your mobile wallet (bKash, Nagad, Rocket, or Upay) may apply its own charges on send money transactions — this follows the respective wallet's own rules. It is worth checking your wallet's fee structure before making a deposit.
Mobile Use
tez88 runs well on both Android and iOS. The site has been tested on Chrome, Safari, Firefox, and Samsung Internet browsers. The site loads on budget smartphones too, but for a smoother experience keep your internet connection at least 4G or on stable Wi-Fi. Keeping your browser updated ensures games and live features work well.
Yes, easily. On Android Chrome, open the browser menu and tap "Add to Home screen". On iPhone Safari, tap the share icon and select "Add to Home Screen". After that, tez88 will open with a single tap from your home screen, just like an app, with no separate download needed.
Clearing the browser cache resolves the issue in most cases. In Chrome, go to Settings → Privacy and security → Clear browsing data → Cached images and files. Then reload the site. Also close other tabs and check your internet connection. If the problem persists, let us know via live chat.
tez88 slot games, fishing games, live casino, and cricket betting can all be enjoyed directly from a phone browser — no desktop needed. The mobile interface is touch-friendly, so buttons and menus are easy to use. For live dealer games, a fast internet connection will give you better video quality.
BPL & International Matches
If a match is declared "No Result" or abandoned due to rain or any other reason, the bets for that match are generally voided and the full stake is returned. However, specific settlement rules may vary by market. Read tez88's terms and conditions or ask via live chat for details.
tez88 offers betting on BPL, T20 World Cup, IPL, and other international cricket events. If multiple matches are running at the same time, you can place bets on each match separately. Each bet is settled independently. Select your preferred match from the cricket betting section.
Yes, tez88 has live in-play betting. Even after a match has started, you can place bets by following the over-by-over situation. You can factor in the batting team's run rate and wicket situation before making a decision. With a stable internet connection, you can participate in live betting without any delay.
The most commonly used markets include match winner (which team will win), toss winner, top batsman, top bowler, type of first wicket, total runs in a specific over, and whether there will be a super over. For example, in a Bangladesh vs India match you can bet on all these markets at the same time. An explanation of each market is provided on the betting page.
Calculating the total return from decimal odds is straightforward: multiply your stake by the odds to get the total payout. For example, a ৳100 bet at odds of 2.50 returns ৳250 in total (profit of ৳150). The higher the odds, the lower the probability of winning but the larger the return. Odds are always shown in decimal format in tez88's betting section.
Withdrawal Questions
Yes, for security tez88 always processes withdrawals to a mobile wallet registered in the same name as your tez88 account. This means your bKash, Nagad, Rocket, or Upay account must be in your own name. This ensures the safety of your funds and reduces the risk of sending money to the wrong account.
For the welcome bonus, a wagering requirement must be met. The rule is that you need to place bets worth 20 times the bonus amount — for example, if you receive a ৳1,200 bonus, you must complete a total of ৳24,000 in bets. Only after that will winnings earned from the bonus be withdrawable. Your own deposited funds can be withdrawn before that.
No, tez88's withdrawal process runs the same way 24 hours a day, 7 days a week. Whether it is night or an Eid holiday, withdrawals are generally completed within 1 hour. If there is any delay, the support team is always available.
The minimum withdrawal amount at tez88 is ৳800. Withdrawal requests below this amount cannot be submitted. For details on the maximum limit, check tez88's terms and conditions section or ask directly via live chat.
After successfully submitting a withdrawal request at tez88, the money generally reaches your mobile wallet within 1 hour. You will receive a notification from your wallet once the process is complete. If there is any delay in exceptional circumstances, contact the support team.
Have more questions? We are always here to help
If you could not find the answer to your question on this page, contact the tez88 support team. Support is available in both Bengali and English, 24 hours a day, 7 days a week.